1 reviews | Active since Mar 2017
I got ****med
<p>I was called by a Vodacom agent, on the 14 March 2017. I know she was a Vodacom agent because she had all my personal details which are related to my latest account at Vodacom. In a nutshell, she told me about router, which would be given to me along with 5G data during the day and 5G at night. I thought it was a good offer and agreed to take it. I received the router, and found out later when I could read it's sms's, that I had only 2.5G to use. I hope all those who will read this message, will be careful enough and not go through my experience. Now I have a 2 year contract, of R199 monthly payments, for data far less than I was promised .</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
The reported instance has been reviewed and addressed.
Kindly refer to our recent consultation.
Best regards
Elroy
Best regards,
The reported instance has been reviewed and addressed.
Kindly refer to our recent consultation.
Best regards
Elroy
Best regards,
