I got F by vodacom

Settle my vodacom account 6 months ago. Contacted vodacom last month for a fibre contract, application got declined due to credit score. Contact experian regarding credit score and find out a vodacom account was showing outstanding for 9 months. Vodacom eventually fix there system and send settlement letter to experian. I than reapp**** for fibre line knowing my credit scored have been fixed, vodacom replies: they cant provide me any services for the next 3 months due to my credit score issue on last month application. Vodacom did not update there systems and that affected me for the last 4 months (credit score). This is the service i got, vodacom dont update there systems, client get bad name ( credit score) and the company dont care about the damage they caused to their client. So yes i got F by vodacom