I got charged R62 for four minutes online, Ripoff

3rd Feb i recharged my acc with R110 airtime and received an sms from Voda that i now have R100 bonus to use for data, sms ect. I did not have data to i decided to use R100 bonus airtime on data because it was gonna expire in a few hours. I later checked my airtime balance which i left at R98 after they deducted their R11 airtime advance. My airtime balance was now R36, how did that happen i called customer care to fins out. Before that i tried checking the bonus airtime balance which i couldn't cause i got this \No available or allocated bonus airtime\" i made the call was told my bonus airtime depleted @19:56, so from that to 19:59 i was using my airtime meaning for those 4 minutes i had used R62 of my airtime on data, how is that possible i asked. I then asked how much does Voda charge per minute for data and his answer was R1. So i asked what happened to my airtime which him and his supervisor couldn't answer they now started with assumptions, a lot happened from bad attitude, poor customer etc just do not have enough characters to tell all.... Now what i want from Voda is a print out of data used last and how much they charge per minute, #ProvideMeWithThatInfoOrRefundMyAirtime"