SH
Stef H

1 reviews | Active since Mar 2017

13 Mar 2017, 16:03

I got bills!

<p>Ported out of Vodacom in June 2016, and notice a new smart plan loaded since then on my account.</p> <p> </p> <p>Contacted the call centre numerous times, been to a branch etc - no answer as to why I am still paying. Frankly I would prefer to pay my Telkom bill with this money now...</p>

0
Replies (1)
Vodacom
Vodacom's reply14 Mar 2017, 07:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,