I got a phone call last month, from a lady not sure what her name is saying that seeing that I don't use a lot of my sms's on my contract I can migrate to a new contract I told her that I was not interested she said that that my existing contract will s

I got a phone call last month, from a lady not sure what her name is saying that seeing that I don't use a lot of my sms's on my contract I can migrate to a new contract I told her that I was not interested she said that that my existing contract will stay the same no increase, just to find out that she **** to me I then spoke to Salomi last week I explained the situation to her she then said that I will have to pay the increase for this month and that my contract will be reversed to what it was before for the next month and she will email me the transcript of the voice recording of the conversations that I had, just to find out to day that nothing was done they all **** to me I spoke to Nontokoza today where also no help she dropped the call on me I had to call back she said that someone will phone me back to day audit no ***. I just can't take there word anymore something not right vodacom staff lying to the customers for their personal gain