MM
Mapula M
1 reviews | Active since Mar 2015
26 Aug 2025, 00:14
I got a call from one of Vodacom's outsource resource telling me about the upgrade opportunities. She explained how the upgrade can be done telephonically and I eventually agreed to doing the upgrade at R399 per month. To my surprise few days after the u
****med into doing an upgrade months prior to the renewal period without disclaimer of continuous charges on current contract
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Vodacom's replyOfficial
26 Aug 2025, 08:01Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Aug 2025, 08:01
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team