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vernonwats V
1 reviews | Active since May 2016
27 Oct 2022, 10:32
i gave paid my accoun tmore than 6 months ago ans still they say there is R10 outstanding.
I have paid my account full more than 6 months ago , now on my credit score it states that i owe vodacom R10 . How is that possible if i even have a email stating the number was put to a pre paid number. Vodacom account number: I***-6 Please send me an emial to *** to state how you got to the R10 ?
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Replies (2)
Vodacom's replyOfficial
27 Oct 2022, 12:19Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply27 Oct 2022, 12:19
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
vV
vernonwats V's updateReviewer Update
10 Nov 2022, 08:28i got an email stating that vodacom tried contacting me on *** after i said i do not have the number and it has been put onto a prepaid number. Please reply to me on my email : *** as this is/was where i have been reporting this problem form for a long time now.
vV
vernonwats V's update10 Nov 2022, 08:28
Reviewer Update
i got an email stating that vodacom tried contacting me on *** after i said i do not have the number and it has been put onto a prepaid number. Please reply to me on my email : *** as this is/was where i have been reporting this problem form for a long time now.