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Sive N

1 reviews | Active since Nov 2018

08 Jul 2024, 14:40

I finished the 24 months contracts but I still get billed for that

Vodacom is causing headache for me. I finished paying all my 24months contracts but Vodacom is still invoicing me putting my name in arrears and ruining my credit score. I have sent this to my lawyers and Consumer Protection Ombudsman and I want to cancel any business doing with Vodacom after 11 years relationship with them this what I get.

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Replies (1)
Vodacom
Vodacom's reply09 Jul 2024, 08:22
Official
 
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team