SN
Sive N
1 reviews | Active since Nov 2018
08 Jul 2024, 14:40
I finished the 24 months contracts but I still get billed for that
Vodacom is causing headache for me. I finished paying all my 24months contracts but Vodacom is still invoicing me putting my name in arrears and ruining my credit score. I have sent this to my lawyers and Consumer Protection Ombudsman and I want to cancel any business doing with Vodacom after 11 years relationship with them this what I get.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
09 Jul 2024, 08:22Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Jul 2024, 08:22
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
