TM
Tjaart M
1 reviews | Active since Jan 2015
31 Mar 2025, 10:30
I felt ******!
I upgraded at Vodacom Mall of the North. As a pensioner I hoped they would understand that money is an issue. They sold me a silicon sleeve @ R 699.00 and a charger @ R 1299.00.I know, I should have checked, but I normally trust people to give us pensioners options that are not as costly. Only when I got home I saw that I paid R2000! Watch out - these people are greedy. I felt ******! Will not support them again, and I will advise all - especially pensioners - stay away from this branch. There are other Vodacom branches in Polokwane - rather support them!
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Replies (1)Vodacom's replyOfficial
31 Mar 2025, 13:38Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply31 Mar 2025, 13:38
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
