ZM
Zandile M
1 reviews | Active since Apr 2019
29 Apr 2019, 11:42
I feel sorry for people whom use vodacom
I had a contract with vodacom 2years ago. 2017 I cancelled it and paid what was left I even have proof of payment emailled to them. But the credit burro shows me as a bad payer. Since Saturday 26 i have need berging Vodacom for a clearance letter. Now they are ignoring or dropping my calls. I don't know what to do, my credit score went low to qualify for a house that i could loose. Today
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Replies (4)0
Replies (4)
Vodacom's replyOfficial
29 Apr 2019, 12:14 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Apr 2019, 12:14
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
ZM
Zandile M's updateReviewer Update
29 Apr 2019, 12:40I have spoken to consultents all morning until 10:30am when they started igniruv my calls. I am going to loose a del of buying my kids a house due to vodacom. Can they just give me a clearance letter now not 48hours later. That they are telling me to wait for.
ZM
Zandile M's update29 Apr 2019, 12:40
Reviewer Update
I have spoken to consultents all morning until 10:30am when they started igniruv my calls. I am going to loose a del of buying my kids a house due to vodacom. Can they just give me a clearance letter now not 48hours later. That they are telling me to wait for.
ZM
Zandile M's updateReviewer Update
29 Apr 2019, 12:40I have spoken to consultents all morning until 10:30am when they started igniruv my calls. I am going to loose a del of buying my kids a house due to vodacom. Can they just give me a clearance letter now not 48hours later. That they are telling me to wait for.
ZM
Zandile M's update29 Apr 2019, 12:40
Reviewer Update
I have spoken to consultents all morning until 10:30am when they started igniruv my calls. I am going to loose a del of buying my kids a house due to vodacom. Can they just give me a clearance letter now not 48hours later. That they are telling me to wait for.
Vodacom's replyOfficial
01 May 2019, 08:48 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team
Vodacom's reply01 May 2019, 08:48
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team