I feel like a broken record
<p>Hi Team</p> <p> </p> <p>About 6 weeks ago i had an issue with my 072 number where my airtime was not reimbursed as it should have been every month. The guy i spoke to could not help me as he himself could not even access my account. After about a month the guys asked if they could give me one free month without charge for that account as compensation for this. I agreed, but the 1st of Oct came and AGAIN my airtime was not added correctly!!! </p> <p>I am getting sick and tired of this. I have 3 contracts and this is absilute bull****! </p> <p>Please sort this out ASAP or give me a call to explain the situation .</p> <p>PS, please check my other contract account too to see if everyting is fine there. I don't want to type another essay about them.</p> <p> </p> <p>Regards,</p> <p>Dewald Smit</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Still nothing done!!
Its been a week and i am still waiting for a reply??
Still nothing done!!
Its been a week and i am still waiting for a reply??
