I feel harassed and bul**** by Vodacom

After spending months sorting a migration and cancellation out with vodacom, they did not perform my migration and kept debiting my acc for - R600 instead of R100 until there was no money left in my acc. After I brought the problem to their attention, they admitted to their fault and apologised promising to reverse charges incurred.<br> BUT THIS NEVER HAPPENED!<br> Since this admittance email- they've harassed and threatened me to pay outstanding fees, and are pretending like this had never happened.And it's not their fault.<br> When I try to call and explain the problem, customer service people hang up or threaten me into paying immediately or else. <br> Now a year later their attorneys are emailing me regularly saying the same thing! Threats, ultimatums, and not a decent person who is willing to take responsibility (neither attorneys nor vodacom.)<br> My acc was cancelled in JUNE 2014, in OCT 2014 they promised to fix it and in OCT 2015 they've handed me over to attorneys without actually resolving the matter. <br> this is unacceptable and I'm fed up and refuse to pay for something that wasn't my fault!<br> NB email comm only as I do not reside in SA at the moment-