1 reviews | Active since Feb 2011
I don't want to upgrade!
Please stop sending my data to your 3rd party telemarketing vendors. I know how much data I use. I know I am due for an upgrade, but regardless of the amount of times I tell your vendors (and therefore in essence, YOU) that I am not in the market to upgrade now, that when I choose to upgrade, my preferred engagement method will be to walk into a branch myself and do it. I have even registered on the Direct Marketing Association of South Africa National Opt Out database, yet you call me.
So, here is an agreement we can make. When I am ready to upgrade, I will (by going to a branch). However, if I get another phone call from a 3rd party vendor calling on behalf of Vodacom, I will politely tell him or her I am not interested, end the conversation, go to my nearest MTN and upgrade!
Cheers, P
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day
Kindly note that your enquiry has now been completed.
Regards
Vodacom Consumer Website Team
Good Day
Kindly note that your enquiry has now been completed.
Regards
Vodacom Consumer Website Team
