I don’t want this contract

I am very disappointed with vodacom. I’ve had a data contract for my sim since 2019 and kept upgrading till to date. I started with a 20GB which I paid R149 for 2 years then upgraded to 100GB in 2021 which I paid R259 and when my contract was due for an upgrade I decided to visit the branch in Tzaneen, lifestyle. The lady who assisted me misled me to taking a contract on the 31st of July 2024 which gives me 30GB day and 20GB night at the same amount as the 100GB. Before I left the shop I asked if I could upgrade at any given time since the data is too little, she said yes you can upgrade any time but we will charge an administration fee which is R150. Not only did she lie she also made me take a router because “I cant upgrade without a router” I still don’t understand why I had to take the router if my data contract is for my sim only. Now I have a router which I don’t use and haven’t opened because I don’t need it. I tried calling the customer care service line several times with no help. To make matters worse she was so rude when I contacted the branch and even said “you saw the contract when you took it”. I’m stuck with a contract that I can’t change because someone wanted to get commission.

My email address is: *** Contact: ***