1 reviews | Active since Nov 2012
I don't make calls, but I buy airtime and it JUST DISAPPEAR
Since Jan I've being noticing a trend whereby I'm buying airtime almost every 3rd day, to my surprise it just disappears. I rarely make calls but every hour I started checking and a rand or more is used. I always make sure I buy data before I run out so that it does not Go to per minute billing. Tell me where does my airtime go? And who'll refund it.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team