I don't how vodacom has survived this long!

I took out a contract deal with Vodacom last week Tuesday. First of all i was told phones will be delivered same week Friday. Friday morning 01:02 i recieved a message from vodacom's choosen courier company stating the my parcel will be delivered around 17:00 that same day. I waited around my house since 16:00 just to see on the tracker it says bad adress. Not one phone call was made to me at all! Call Skynet its closed till Monday... call vodacom and they double check and my adres was 100% correct. They appologize and they tell me that unfortunatly they can not do anything as skynet is closed.

Saterday morning 09:08 i call vodacom again. I explain to the guy that im going on holiday and i won't be home for the parcel, i qoute i asked him if i should cancel or can it be delivered to my sisters house. All to happy to assist he than asks a few questions and i spell out my sisters adres! He then says he wil send out the autorization straight away and Skynet will see it on Monday. Even to friendly says i should enjoy my holiday.

Monday morning i call skynet to confirm that they have the new adres, where the person says nobody changed anything.

I call vodacom again and they just end te call in my ear twice... and eventually someone answered looks up on the system and tells me that they did send new adres to Skynet!

Anyway long story short every day since then its back and forth lies as to where its been changed and where not!

Yesterday someone called me, to tell me that everything is in order and the phones will be delivered to my sisters adres today. A minute later the send a fb message stating the same thing.

When tracking my parcel it states POD ADMIN. so i call back to vodacom and i spoke to a lady more than a hour and she called me back! She called Skynet while i was on the line.. and she PROMISED me that they have the new adres and everything is in order for delivery today.

This morning i track it again, no changes has been made! Called 4 times to get absolute no answer on Skynet line.

Called vodacom just so they tell me its being send back to them for bad adres. I asked whats the adres and they gave me my home adres once again. That means it hasnt been changed at all!

They then tell me they will look for the agent i spoke to in the first place and he will call me.

Few min later he calls, and tells me the phones are back at vodacom. Do i still want them? He will call skynet and figure out whats going on!

Its been 4 hours now... nobody got back to me... im being ignored and we going on our holiday tomorow! How much time and airtime should i mess on these 2 companies? I have never in my life had this bad customer service! I really don't understand how vodacom even has there doors open still! You are paying a salary to agents that can't do their job correct! And useing a useless courier company!!!