KR
Kubashen R
1 reviews | Active since Feb 2014
24 Jun 2024, 12:14
I DON'T HAVE A VODACOM CONTRACT
I don't have an account with Vodacom, I didn't sign a contract with them, but I am constantly getting call from them and when I tell them I don't have an account they just drop the call on me. I don't even know how they got my number from but know it's my problem and they want me to go to the police station before they can do their jobs. Why didn't you get my number and phone me before you just give someone a phone and contract.
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Replies (1)Vodacom's replyOfficial
24 Jun 2024, 14:04Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply24 Jun 2024, 14:04
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
