JM
Julia M

1 reviews | Active since Oct 2015

30 Jan 2021, 07:45

I DONT HAVE A CONTRACT WITH VODACOM,REVERSE MY MONEY PLEASE

Vodacom keeps on debiting my bank account, yesterday they debited my bank account R5986.11, the worse part of it I don't have a contract with them, this is the second time in the month they did this. Can they please reverse my money,because two weeks back I send them the affidavit from police station, my ID copy and three of my signatures because they said they wanted to confirm. I still say I don't have a contract with Vodacom. I want my money. I would like to believe that I am dealing with **********

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Replies (1)
Vodacom
Vodacom's reply30 Jan 2021, 12:08
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team