CM
Carel M

1 reviews | Active since Sept 2013

08 Mar 2016, 19:03

I DONT EVEN HAVE A VODACOM ACCOUNT!

Hi,<br> <br> I found out in January I was blacklisted because of an unpaid Vodacom account.<br> <br> I do not have a Vodacom account!<br> <br> I have sent my afidavit and supporting documents through on the 6th of Feb.<br> <br> I have since phone/emailed/online chatted, with absolutely no one even being able to provide an update!!<br> <br> I spent 2 hours on the phone today with your customer care, after 20 min, the call misteriously drops, and no one phones you back!!<br> <br> I need a letter stating that an investigation is ongoing, and I need this resolved ASAP<br> <br> ref: S3-GMI2R-RSB7L<br>

0
Replies (1)
Vodacom
Vodacom's reply09 Mar 2016, 08:38
Official
Hello mwcfm,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team