I DONT CARE ATTITUDE

I cancelled my vodacom fiber in November due to moving from my previous complex and the consultant that was assisting me told me they will deduct in December was supposed to be for the last.Payable month of November which I did not have a problem. Then in Jan they deducted again and when I called again to make a follow up I was told they sent me an email which I received in Jan and even now I see they have sent an invoice. I called three time already and I seem not to be helped, I'm so disappointed in vodacom and I'm thinking of reporting this matter to Icasa 2. I got a new Samsung N20 from vodacom as well which is over heating and I booked it twice to my suprise the same thing is still ongoing, I'm also thinking of cancelling the phone contract and take my business elsewhere.