1 reviews | Active since Dec 2016

21 Dec 2016, 22:29

I don't get the data bundles purchased

<p>I have been trying for 2weeks to buy data bundles for my phone. The purchase is successful but I never receive the data bundle. I use my phone's internet alot and have already used R1 500 of data outside my package!!!!</p> <p>Does someone knows what's going on?</p>

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Replies (1)
Vodacom
Vodacom's reply22 Dec 2016, 06:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team