I DO NOT RECOMMEND VODACOM TO ANYONE

Item: Vodacom
Rating: 1
Author: Munashe T

I called on 13 November to request one of my lines be cancelled/made a prepaid number.

Instead, on the last day of the month I receive an SMS saying it’s been UPGRADED to a 10GB bundle.

I have tried extremely hard in the last few days to have this corrected but I’m being sent from pillar to post.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

03 Dec 2025, 08:29

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply03 Dec 2025, 08:29

Official

Munashe T's updateReviewer Update

05 Dec 2025, 15:57

You told me on Wednesday that someone would contact me. Today is Friday.

Munashe T's update05 Dec 2025, 15:57

Reviewer Update

You told me on Wednesday that someone would contact me. Today is Friday.