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Leon van Rheede van Oudtshoorn

1 reviews | Active since Jul 2018

20 Aug 2018, 16:11

I do not have words anymore

That you are still in business is an affront to society and is probably due to the fact that I might need to change my bank account to stop your debit order

I have a contract that according to your app and all systems accessible to me can at most cost me R370pm. According to your acc dept I apparently now own my number and two more numbers that was NEVER supposed to be transferred to my name. SO now, you are *****ing anything between R800-R1100 per month from me and you have NO one in your 60 call centers that can solve this because NO ONE can figure out whats going on. You are the pinnacle of pathetic.

The only damned way I can figure to get you to do anything is to change my bank acc number that you can't lay your slimy hands on my money. I am ABSOLUTELY sure THEN you will call me within 1 single day to find out why you can't ***** my money anymore.

The HATE and LOATHING you have nurtured in me for you in the past 8 months cannot be described in ANY way in words.

0
Replies (2)
Vodacom
Vodacom's reply20 Aug 2018, 20:31
Official

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will NOT contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team

Vodacom
Vodacom's reply21 Aug 2018, 08:50
Official

Dear Leon

We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.

Please be advised your enquiry has been noted and escalated. Feedback will be provided once full investigation is completed.

Regards,

Vodacom Consumer Website Team