EM
ELNA M
1 reviews | Active since Mar 2011
06 Dec 2024, 07:51
I do not have a cont...
I do not have a contract phone i am a pensioner now they blocked my phone apparantly 300 outstanding on what i have pay as u go😡😡
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
06 Dec 2024, 08:37Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply06 Dec 2024, 08:37
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
09 Dec 2024, 07:53Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion today the feedback as per our Legal Division is as follows:
Kindly note that we only have access to assist clients that are on contract with Vodacom.
We have also checked the bureau profile and there is no Vodacom listed against the payment profile.
Regards Vodacom Consumer Website Team
Kindly note that we only have access to assist clients that are on contract with Vodacom.
We have also checked the bureau profile and there is no Vodacom listed against the payment profile.
Regards Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 Dec 2024, 07:53
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion today the feedback as per our Legal Division is as follows:
Kindly note that we only have access to assist clients that are on contract with Vodacom.
We have also checked the bureau profile and there is no Vodacom listed against the payment profile.
Regards Vodacom Consumer Website Team
Kindly note that we only have access to assist clients that are on contract with Vodacom.
We have also checked the bureau profile and there is no Vodacom listed against the payment profile.
Regards Vodacom Consumer Website Team
Best regards,