SK
Sean K

1 reviews | Active since Jul 2009

16 Apr 2015, 13:15

I didn't subscribe to AIRG Social service

Like another Vodacom subscriber complained, I also just received a sms from vodacom as follows: Your recurring R7.00 Subscription to AirG Social Service will be billed on 2015-04-18. To unsubscribe click [URL Removed] I did not subscribe for this so I sent STOP ALL & STOP ALL WC. And I want to be unsubscribed IMMEDIATELY when I click on the link it only takes you to vodacom site! <br> <br> Coincidentally I received another on the 2015/04.09 and Really though it would stop since I sent sms's to 30333 to unsubscribe all WASP services. <br> <br> It replies that I am not subscribed to any WASP service so what give's. Why am I getting these Sms I didn't subscribe to any weekly waste of money and why does your 30333 number not remove the WASP if there is one!!!!

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Replies (1)
Vodacom
Vodacom's reply16 Apr 2015, 13:29
Official
Hello Seank,

Thank you for the posting.

The matter will be escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team