MS
Morne S
1 reviews | Active since Mar 2016
15 Apr 2020, 23:24
I did not take a device upgrade - Please assist.
I received notification that I have a Outstanding Warning Letter for an upgrade that I never took. I had a contract that expired 2 years and did not took out a new phone. Vodacom is threatening me to place me on the Credit Bureau for something i did not take?
Kind Regards Morne
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
16 Apr 2020, 07:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Apr 2020, 07:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team