1 reviews | Active since May 2017
I did not receive contrsct phone airtime for April
<p>Vodacom did not give me contract phone airtime for April 2017. I had to buy my own airtime, i logged the call with customer care and it took them 6 week to respond, to tell me that the call was rersolved and that i should check my balance and still no airtime.</p> <p>I pay for the contract, it is not an incentive, i find this deeming and insulting. this is junk service and i will never accept it.</p> <p> </p> <p>reference number 1- ********** ********** </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
