LF
Lizelle F
1 reviews | Active since Nov 2024
12 Nov 2024, 16:04
I did n upgrade with...
I did n upgrade with vodacom, and now I am not getting what was promised to me with my upgrade
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
13 Nov 2024, 08:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply13 Nov 2024, 08:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
LF
Lizelle F's updateReviewer Update
20 Dec 2024, 11:52Vodacom is a ****!!!!!
Sitting with the same problem 1 month later taking my money but nut giving me what I am paying for or what is said to me when in did the upgrade. Promised me last month everything is sorted what a BIG LIE!!!!!!!
I am so over vodacom telling you ALL CALLLS ARE RECORDED only for there convenience why don't you listen to the recording to hear what I was promised on my upgrade????
Sitting with the same problem 1 month later taking my money but nut giving me what I am paying for or what is said to me when in did the upgrade. Promised me last month everything is sorted what a BIG LIE!!!!!!!
I am so over vodacom telling you ALL CALLLS ARE RECORDED only for there convenience why don't you listen to the recording to hear what I was promised on my upgrade????
LF
Lizelle F's update20 Dec 2024, 11:52
Reviewer Update
Vodacom is a ****!!!!!
Sitting with the same problem 1 month later taking my money but nut giving me what I am paying for or what is said to me when in did the upgrade. Promised me last month everything is sorted what a BIG LIE!!!!!!!
I am so over vodacom telling you ALL CALLLS ARE RECORDED only for there convenience why don't you listen to the recording to hear what I was promised on my upgrade????
Sitting with the same problem 1 month later taking my money but nut giving me what I am paying for or what is said to me when in did the upgrade. Promised me last month everything is sorted what a BIG LIE!!!!!!!
I am so over vodacom telling you ALL CALLLS ARE RECORDED only for there convenience why don't you listen to the recording to hear what I was promised on my upgrade????
LF
Lizelle F's updateReviewer Update
13 Jan 2025, 13:22Good day
New month same old problem!!!!!
Dit phone vodacom customer care about not receiving my DATA again same problem for the last 3 months!!!!!
When is this problem going to be sorted out every month I need to phone customer care to try to solve it with no response just they will come back to me.
As you can see I did not pay my account yet this month because I am paying for now service fix my problem and I will pay my account!!!!
This problem is really getting out of hand if I knew I was going to have so much problems with my new contract I would have NEVER UPGRATER!!!!
New month same old problem!!!!!
Dit phone vodacom customer care about not receiving my DATA again same problem for the last 3 months!!!!!
When is this problem going to be sorted out every month I need to phone customer care to try to solve it with no response just they will come back to me.
As you can see I did not pay my account yet this month because I am paying for now service fix my problem and I will pay my account!!!!
This problem is really getting out of hand if I knew I was going to have so much problems with my new contract I would have NEVER UPGRATER!!!!
LF
Lizelle F's update13 Jan 2025, 13:22
Reviewer Update
Good day
New month same old problem!!!!!
Dit phone vodacom customer care about not receiving my DATA again same problem for the last 3 months!!!!!
When is this problem going to be sorted out every month I need to phone customer care to try to solve it with no response just they will come back to me.
As you can see I did not pay my account yet this month because I am paying for now service fix my problem and I will pay my account!!!!
This problem is really getting out of hand if I knew I was going to have so much problems with my new contract I would have NEVER UPGRATER!!!!
New month same old problem!!!!!
Dit phone vodacom customer care about not receiving my DATA again same problem for the last 3 months!!!!!
When is this problem going to be sorted out every month I need to phone customer care to try to solve it with no response just they will come back to me.
As you can see I did not pay my account yet this month because I am paying for now service fix my problem and I will pay my account!!!!
This problem is really getting out of hand if I knew I was going to have so much problems with my new contract I would have NEVER UPGRATER!!!!