I did a Sim swop on the 29th and still waiting, it's an open line contract and it's being escalated everyday and I get the same story everyday, I just joined this contract less then 14days ago please I want to cancel it Vodacom and it's service is not gre

Item: Vodacom
Rating: 1
Author: Ultalyn K

I did a Sim swop on the 29th November and still waiting, it's an open line contract and it's being escalated everyday and I get the same story everyday, I just joined this contract less then 14days ago please I want to cancel it Vodacom and it's service is not great at all

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Vodacom's replyOfficial

06 Dec 2022, 07:48

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply06 Dec 2022, 07:48

Official