I DEMAND THAT VODACOM RELEASE MY PREPAID NUMBER TO ALLOW SWITCHING TO MTN.

Vodacom, I was your client for more than 30 years. Eventually I had enough of your poor service, greed and incompetence. During April 2025 I decided to cancel my last contract by doing a premature cancellation. I did a EFT payment for the cancellation and waited for response - none came. After endless lies and misleading attempts from agents at the call centres I woke up this morning without a vodacom-contract and back to prepaid where I started my mobile journey 31 years ago. Quite excited I sent the porting SMS-message to MTN to switch my existing number over to them. After a 2 hour wait the answer came back. Vodacom decline my request. So back to the call centre where I was told that I have to wait another 30 days before they will release my number. I hereby reject this answer and DEMAND my number released. The 1 star rating above, which I was forced to do will haunt me forever. And I forgot, I was told by a call centre agent that he wont listen to my “RAPP” when explaining my issues.