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MaPhumza M
1 reviews | Active since Dec 2021
20 Dec 2021, 16:51
I demand my case be given the same attention as my money!!!
Extremely annoyed and dissatisfied!!! These 3rd parties that operate under Vodacom are ridiculous to say the least, they fail to solve simple contractual disputes. I'm being sent from pillar to post just to resolve something which is supposed to be recorded. Vodacom this 'Mondo' people are dragging you into the slumps please take care of your customers. I've been with Vodacom for over 20 years and very disappointed to be treated in this manner while Vodacom debits my account every single month!!
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Replies (1)Vodacom's replyOfficial
20 Dec 2021, 21:17Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Dec 2021, 21:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
