XS
Xoli S
1 reviews | Active since Sept 2016
20 Aug 2020, 19:28
I demand answers!!!
For the second time in a year I am getting declined for a contract application without any clear reasons. The first time I ignored it but I am not about to do the same mistake again. I have one of the cleanest ICT profiles/ratings, not over-indebted etc. Funny enough I get approved on any other applications in other FSP so no I demand an answer and a review of how my applications are handled. And I demand answers!!!
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Replies (2)
Vodacom's replyOfficial
21 Aug 2020, 09:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Aug 2020, 09:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Xoli S's updateReviewer Update
21 Aug 2020, 10:17I do not agree with this, please follow up on my specific vetting and tell me what it is that got me declined. I have followed up with the credit bureaus and my score is above average.
So please don't give me a blanket response
So please don't give me a blanket response
XS
Xoli S's update21 Aug 2020, 10:17
Reviewer Update
I do not agree with this, please follow up on my specific vetting and tell me what it is that got me declined. I have followed up with the credit bureaus and my score is above average.
So please don't give me a blanket response
So please don't give me a blanket response