I demand a refund

Item: Vodacom
Rating: 1
Author: Remember

I have been charged twice this month for my subscription and i ddnt get any refund till date

I made a manual payment on the 13th of this month but vodacom still debited my account the exact amount i paid on the 15th So i demand a refund please

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Replies (1)

Vodacom's replyOfficial

19 Sept 2024, 08:17

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team

Vodacom's reply19 Sept 2024, 08:17

Official