I contacted Vodacom Customer Care on 20 April 2026 regarding insurance policies that had been added to my account without my knowledge or consent. My call was transferred from Customer Care to the Cancellations Department and then to the Insurance Cancell

Item: Vodacom
Rating: 1
Author: Joyce R

I have been struggling to cancel the insurance linked to my hybrid number. Despite contacting customer service and requesting the cancellation, the insurance charges are still being deducted from my account.

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