AO
Amanda O
1 reviews | Active since Sept 2016
12 Feb 2020, 09:55
I can't wait to cancel all my contracts with Vodacom
Received my Vodacom account just to learn the 1GB data loaded to my cellular phone which was said to be R99.00 I am now billed R230.00. This is the way Vodacom operate and to find a solution via the telephone is of non-existence. Please don't sign into a contract with Vodacom as this will result in endless, problems. Their service is shocking, the only thing that works is their accounts where they deduct far more than they should and you as a poerson has agreed to.
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Replies (1)Vodacom's replyOfficial
12 Feb 2020, 14:10Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Feb 2020, 14:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
