1 reviews | Active since Jun 2016
I cant reserve the funds from my bank
<p>I posted a review about my experience today and I got a response from Lesley Abels and he said he was going to clear the R548 or give me allowances. I chose to get my money back . And he advised me to reverse the funds from my end. But i cant cz Vodacom smartly did a debit transfer which is irreversible by banks. I called 111 to ask thrm for the reversal , and they want to explain starting from March again. Can someone please help me. I am furiated i cant be asked to deal with this nomore. Please do the reversal on your end. And leave notes on my account cz there is no uniformity i hate 111 number been calling it since March and that got me nowhere. I refuse to call that number, i almost know what they will say before they even say it. Im sooooo frustrated.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day
I called you but the call was unanswered. Please note that the refund has been processed and will reflect in your bank account within the next 5 working days.
Kind regards
Lesley Abels
Good day
I called you but the call was unanswered. Please note that the refund has been processed and will reflect in your bank account within the next 5 working days.
Kind regards
Lesley Abels
