RP
Robin P
1 reviews | Active since May 2014
09 Jan 2021, 21:10
I can't get Vodacom to cancel my data contract
I have been trying to cancel my 3G contract *** for 3 months now. The people on the call centre have confirmed with me verbally that it is cancelled and promised to sms confirmation of cancellation to me. Please cancel this contract and refund me for the past 3 months. Thank you, Robin
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Vodacom's replyOfficial
11 Jan 2021, 08:33Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jan 2021, 08:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team