1 reviews | Active since Oct 2018
I can't cancel my wifi contract, please help.
In about June Vodacom asked if I want to upgrade my wifi contract. I declined and asked for the wifi contract to be canceled.
I just checked myVodacom and see that it is still active, and the price has gone from about R500 to almost R1000 for the wifi.
Please cancel my wifi contract and please do not bill me for this.
-Johan Pretorius
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team