JT
Johonna T

1 reviews | Active since Dec 2016

13 May 2019, 13:16

I can't advise you to take contract with Vodacom they have additional charges that they cannot explain

I purchase a contract phone and knowing that the price that they displayed that says included tax/vat will be the amount that i will pay for the agreement period but that changed in a blink of an eye when i contact them they say sales department added tax. Whe i ask why they add tax on a price that have tax already

0
Replies (2)
Vodacom
Vodacom's reply13 May 2019, 14:20
Official
 
Dear Customer, 
Thank you for making us aware of your query. 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
***Please note*** Beware of phishing ****s. 
Vodacom will not contact you via WhatsApp to request your personal details 
Regards, 
Vodacom Consumer Website Team 
Vodacom
Vodacom's reply21 May 2019, 16:26
Official
Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.

As per discussion, your query has been resolved.

Regards
Vodacom Consumer Website Team