I cannot recommend Vodacom to anyone.

About a year ago I had filled in a form for an upgrade. It was a home internet deal for one of my unused sim cards, however when I filled in the form the number I asked for on the form to be upgraded to this contract had not been upgraded and instead Vodacom decided to upgrade my personal number to this home internet deal. The sim registered to my phone and could not be used in any other device anymore except my phone. I got a new phone which it cannot be used in now as well I am not able to make any calls anymore and I can only receive calls. I asked Vodacom's online helo centre's and I went into a few stores. None of them could correct this and could give me any advice on what I should do to correct this. So now I'm stuck with this mistake that Vodacom made and the only person that's affected negatively by this is me, Vodacom's client. I am absolutely disgusted with the service of this company and I cannot believe that they aren't able to connect me to someone that can help me with this mistake that Vodacom made.