MM
Morongoe M
1 reviews | Active since Aug 2022
18 Apr 2024, 15:55
I cannot pay for what i didn't accept to receive. Never
My name is Evidence Masoetsa. Cellphone ***. I canceled on an order of the supposed new cellphone. I didn't sign to accept the cellhone from courier. How come your statement for what you suppose to charge me month end reflects an amount of R679.00 per month. Cancel the upgrade on cellphone ***.
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Vodacom's replyOfficial
19 Apr 2024, 07:28 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply19 Apr 2024, 07:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team