i cannot make outgoing calls and vodacom cannot solve the problem

<p>yesterday around 13h42 i was on the phone when my line went off. since then i have not been able to make outgoing calls. this morning i called vodacom call centre to get assistance. i spoke back and forth for about three to four times with a consultant who could not provide any assistance, instead she was getting annoyed about the fact that i informed her that i was extremely busy at work and didnt have time to be going back and forth with vodacom with no solutions. </p> <p>i have hardly reached R100.00 of my monthy limit of R1000, and cannot even ascertain if my phone is softlocked. my contract expires at the end of the month and i have already filed a notice to cancel.</p> <p>i have been experiencing problems with vodacom since last year when all of a sudden i stopped receiving the sms notifications regarding my usage, and instead, as and when Vodacom decides, i would be soft-locked and it would be a mission to get the phone unlocked. </p> <p>is the problem going to be resolved? </p>