I cancelled this contract. Why are you billing me?
My contract lapsed in 2020 and was on a month to month. Last month I cancelled it and you guys are still sending me collection sms's. I do not need the contract hence I have cancelled it.
I called in again this morning 3 times and keep getting cut off. I spoke to one consultant who eventually just went quiet and didn't even call. My number is ***. Please make sure this is cancelled
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
08 Apr 2022, 11:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Apr 2022, 11:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
