1 reviews | Active since Oct 2016

08 Apr 2022, 09:53

I cancelled this contract. Why are you billing me?

My contract lapsed in 2020 and was on a month to month. Last month I cancelled it and you guys are still sending me collection sms's. I do not need the contract hence I have cancelled it.

I called in again this morning 3 times and keep getting cut off. I spoke to one consultant who eventually just went quiet and didn't even call. My number is ***. Please make sure this is cancelled

0
Replies (1)
Vodacom
Vodacom's reply08 Apr 2022, 11:05
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team