tB
tammy B

1 reviews | Active since May 2016

10 May 2016, 06:31

I CANCELLED MY CONTRACTS BUT STILL GOT DEBITED

<p>OKAY I HAVE BEEN STRUGGLING WITH VODACOM CUSTOMER CARE VODACOM ACCOUNTS VODACOM RENTIUONS AND CANCELLATIONS FOR THE PAST MONTH</p> <p>MY TWO CONTRACTS EXPIRED END OF MARCH I CALLE DIN TO REQUEST TO CHANGE OVER TO PREPAID AS OF THE 31/3/2016. I RECEIVED TWO CONFRIMATIONS FROM RENETIONS THAT IT HAS BEEN ACTIONED HOEVER I STILL GOT DEBITED. PLEASE CAN SOMEONE HELP ME - I HAVE CALLED AND CALLED AND EMAILED AND NOT ONE PERSON WHO CAN ACTUALLY SPEAK PROPER ENGLISH HAS BEEN ABLE TO HELP ME. I AM DISGUSTED IN VODACOM - VODACOM IS BY FAR THE WORST EVER AND I NEVER EVER WANT TO DEAL WITH THEM AGAIN ALL I ASK FOR IS TO GIVE ME ****ING MONEY BACK BEFORE I TAKE THIS TO THE LAWYERS!!!!!</p>

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Replies (1)
Vodacom
Vodacom's reply13 May 2016, 12:42
Official
Dear Customer, Thank you for making us aware of your complaint. Please note that a consultant will make contact with you in due course to help with your query. Regards, Vodacom Consumer Website Team