tB
tammy B
1 reviews | Active since May 2016
10 May 2016, 06:31
I CANCELLED MY CONTRACTS BUT STILL GOT DEBITED
<p>OKAY I HAVE BEEN STRUGGLING WITH VODACOM CUSTOMER CARE VODACOM ACCOUNTS VODACOM RENTIUONS AND CANCELLATIONS FOR THE PAST MONTH</p> <p>MY TWO CONTRACTS EXPIRED END OF MARCH I CALLE DIN TO REQUEST TO CHANGE OVER TO PREPAID AS OF THE 31/3/2016. I RECEIVED TWO CONFRIMATIONS FROM RENETIONS THAT IT HAS BEEN ACTIONED HOEVER I STILL GOT DEBITED. PLEASE CAN SOMEONE HELP ME - I HAVE CALLED AND CALLED AND EMAILED AND NOT ONE PERSON WHO CAN ACTUALLY SPEAK PROPER ENGLISH HAS BEEN ABLE TO HELP ME. I AM DISGUSTED IN VODACOM - VODACOM IS BY FAR THE WORST EVER AND I NEVER EVER WANT TO DEAL WITH THEM AGAIN ALL I ASK FOR IS TO GIVE ME ****ING MONEY BACK BEFORE I TAKE THIS TO THE LAWYERS!!!!!</p>
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
13 May 2016, 12:42Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to help with your query.
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 May 2016, 12:42
Official
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to help with your query.
Regards,
Vodacom Consumer Website Team
