TP
Tasneem P
1 reviews | Active since Mar 2014
17 Aug 2023, 18:09
I cancelled my co tract but still getting billed for it
I cancelled a new contract within the 14 days almost 2 months ago and I got billed for it and everytime I call they tell me the cancellation has not yet gone through. I am so fed up of calling cos it seems like noone can help me. Then why do you offer cancellations?
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Vodacom's replyOfficial
18 Aug 2023, 07:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Aug 2023, 07:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team