SJ
Samuel J

1 reviews | Active since Jun 2021

06 Aug 2021, 12:36

I cancelled my Cellphone contract after the 2 year period and it was paid up in full

I cancelled my Cellphone contract after the 2 year period and it was paid up in full.But now they send me a letter to hand me over to debt.collectors for an amount over R285. What are they up to I will not pay this money!!The Public must me aware of thia practice they are busy with.Thank you Mr.S.J.Odendaal

0
Replies (2)
Vodacom
Vodacom's reply06 Aug 2021, 14:11
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
Vodacom
Vodacom's reply06 Aug 2021, 14:11
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team