I canceled my home w...

Item: Vodacom
Rating: 1
Author: JABU J

I canceled my home wifi because of network coverage and connection in my area the router has been collected already vodacom told me I'm not going to pay any cancelation fee because it's coverage related cancelation to my surprise today they have debited even more and no explanation from them I want my money back

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Vodacom's replyOfficial

26 Jun 2025, 08:35

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply26 Jun 2025, 08:35

Official