1 reviews | Active since Oct 2013
I CANCEL VODACOM DOESNT
<p>I reuqested an early termination for my account with Vodacom. I then received a quotation for this and proceeded to make the payment for the termination and early cancellation. Vodacom has continued to bill me and used the payment I made as a credit note on my account along with creating a ghost number to my account to keep the account open and active. I have been calling since and get transferred from various departments wihtout anyone knowing how to cancel my account once and for all..... I am still wiating... </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
