DS
David S

1 reviews | Active since Nov 2016

11 Nov 2016, 09:49

"I can't get no...SATISFACTION"

<p>Over the last month or two we have been unable ( at all times of the day and night) to sent,receive or make phone call using my mobile. Trying to contact Vodacom is on a par with a government department. One is so dependant on cell phones for back transactions, alarms etc. This is impossible in Howick.</p>

0
Replies (2)
Vodacom
Vodacom's reply11 Nov 2016, 13:47
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply12 Nov 2016, 12:01
Official

Good Day Mr. David Smith

Thank you making us aware of your complaint.

We are sorry to hear of the circumstances under which your posting has reached us.

Please note that all attempts made by myself to contact you to assist with your query was unsuccessful.

Kindly respond to the email I sent you to resolve this matter.

Kind Regards
Kulsoem
Senior Consultant
Vodacom Solution Centre