RA
Rashieda A

1 reviews | Active since Sept 2017

28 Sept 2017, 08:41

I can get no satisfaction

Trying to get assistance from vodacom is impossible. Two store visits 6 calls and 3 comments on FB page later and I am still no closer to getting assistance YOU SUCK VODACOM

0
Replies (2)
Vodacom
Vodacom's reply28 Sept 2017, 09:04
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply06 Oct 2017, 12:10
Official

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.

As per discussion, query has now been Resolved

Regards

Best regards,